Welcome to Koi Acres

View Order Status and Tracking

How to look up the status of your order

If you have an account, skip all of the next steps by clicking on My Account and then click on view order.

 

If you don't have an account, use the above form to look up the status of your order and to get the tracking information.

  1. Enter the order number (it will be a nine digit number.)
  2. On the next line, enter in your last name
  3. Select email address or billing zip code, then enter your choice on the next line
  4. Click on continue to view the order page

Once you're at the order information page, to get the tracking information, click on Track Your Order